Terms and conditions of OLTREVINO

Users who use the services offered by oltrevino State and accept these terms and conditions.

Owner of Oltrevino and related services:

Oltrevino di Antonio Lacerenza

Registered office: Via delle rose 122

71045 Orta Nova FG

P.IVA IT04234240713

amministrazione@oltrevino.it

About Oltrevino

Oltrevino is an online sales service of wine, oil and food.

Content provided by user

Users are responsible for own and third party content sharing on Oltrevino, by loading them, content or any other mode. Customers disclaims the holder from any liability in connection with the illegal distribution of third-party content, or the use of Oltrevino in a manner contrary to law.

The holder does not perform any kind of restraint of the content posted by you or any third party, but agrees to intervene against user reports or orders given by public authorities in relation to content deemed offensive or illicit.

Content provided by users

EachThere rights granted to the holder in relation to the content provided by users are those necessary for the operation and maintenance of Oltrevino.

Content provided by third parties

The owner does not make any prior restraint on content or links supplied by third parties displayed on Oltrevino. The owner is not responsible for such content and accessibility.

Registration

In order to use the service, or any part of it, users must register by providing, in a true and complete all the required data in its registration form and accept the privacy policy and these terms and conditions. The user's responsibility to keep their login credentials.

Purchase

Purchase procedure

Each order constitutes an offer to purchase the products. Orders are subject to availability and at the discretion of the holder's acceptance. The user must select the products and check out, after checking carefully and possibly amended the information in the order summary. The order is effected by means of the confirmation of the same and shall be subject to the payment of the price, taxes and shipping costs and payment indicated in the order summary form. The receipt of development dThe order does not constitute acceptance of your order. The conclusion of the contract at the moment of the order confirmation by the owner to the email address you provide. The owner reserves the right not to confirm an order by communicating to the customer within 20 days of purchase, to the email address associated with your purchase, the unavailability of one or more of the products purchased. In this case the owner will refund the price and shipping costs incurred by user Product availability

Prices, descriptions or the disponibilità̀ of the products displayed are subject to change without notice. The photos are indicative and do not constitute a guarantee of the quality of the products.

Execution of the order

The order is executed in the terms set out in the summary page and in the confirmation of order, subject to the availability of the ordered product.

Delivery

Deliveries are made during normal business hours to the address indicated by the User and in the manner specified in the order summary.
Upon delivery, the User must check the content by specifying any anomalies in the delivery form.
In case of non-collection within the deadline established by the carrier, or within the second attempt, the products will be returned to the Owner, who will refund the price of the products but not the shipping cost. Or a surcharge of € 12.70 will be required for storage and return. The Owner cannot be held responsible for errors in delivery due to inaccuracies or incompleteness in the completion of the purchase order by the User, for damages that may have occurred to the Products after delivery to the carrier or for delays in delivery to the latter imputable.

Payment

Oltrevino uses third parties for payment processing and is not in any way connected with payment details – such as those related to credit card – provided.

If paying by PayPal account during checkout, Oltrevino will store a recognition code matched to the customer's PayPal account, authorising Oltrevino to an exclusive use tied to future purchases, and you will not be required again entering your login to PayPal. You can revoke that permission at any time by making a request via the contact information provided in this document.

Goods Purchased Online for Personal Use

You may be charged customs duties and taxes for something purchased online because:

Duties and taxes are most typically not included in the price of the goods you purchase online, and might not be included in the overall shipping costs you pay to the online retailer.
When purchasing goods online, some or all of these goods may not originate in the country you reside in, therefore are subject to a customs duty, which is a tariff or tax imposed on goods when transported across international borders.
When goods are not shipped domestically (within your country) or within a single customs union, such as the European Union, you are liable to pay any inbound duties and taxes which your local customs authority deems appropriate.
To ensure the DHL courier can deliver your goods in shortest possible time after entering your country or customs union, DHL pays the customs authority on your behalf for any duties and taxes that are due on the goods.
Once the duties and taxes are fully repaid to DHL the goods will be delivered to you
What is payable, if anything, depends on where the goods are sent from, the type of goods, their transactional value and the weight of the package

When buying goods online, you should always check whether they are either being sent to your address from:

Your country
Another country
Outside your customs union country

Note: Different rules apply when buying goods for commercial use.

Right of withdrawal

If you purchase products or services on Oltrevino you have the right to withdrawfrom the contract without giving any reason, within 14 days. The withdrawal period shall expire after 14 days from the day on which you or a third party – other than the carrier and indicated by the user – acquires physical possession of the goods. To exercise the right of withdrawal, the user is obliged to inform the holder of the decision to withdraw through an explicit declaration sent to the contacts shown. Consequences of revocation

If the user withdraws from this agreement, they shall be reimbursed all payments received from you by the holder, excluded the cost of delivery without undue delay and in any event not later than 14 days, from the day on which the holder is informed of the decision to terminate this agreement. Such refunds will be made using the same payment method used by you for the initial transaction, unless the user has expressly agreed otherwise; in any case you will not incur any costs as a result of such refund. The refund can be suspended until receipt of the goods or the astute demonstration by you of you return us the goods, whichever is earlier. The user is Please return the goods and deliver them to the owner without undue delay and in any event within 14 daysSince the day he announced the termination of this agreement. The deadline is met if the user sends the goods before the expiration of the period of 14 days. The cost of returning the goods shall be borne by the user. The user is only responsible for the diminished value of the goods resulting from the handling of goods other than what is necessary to establish the nature, characteristics and functioning of the goods. Restrictions on the right of withdrawal on products

Are not replaced or refunded products damaged or used, even partially. The user must insert in the packaging box copy of delivery note received. The right of withdrawal does not apply to goods made to the consumer's specifications or clearly personalized or which, by their nature, are liable to deteriorate rapidly, are sealed and do not lend themselves to being returned for hygiene reasons or are related to health protection and have been opened after delivery.

Legislative references

Decree 21/2011/2014-in implementing Directive 83/EU on consumer rights.

Warranty

The user who buys as a consumer has the right to warranty on products and services purchased within 24 months of purchase and under the conditions prescribed by law, provided that it is communicated to the Tmarketing of defects found, with the same conditions as the withdrawal, within 2 months of their discovery. To exercise your warranty, you must return the product by following the instructions in the relevant section of the site or, failing that, contacting the owner.

The service is provided "as is"

The service is provided by the holder "as is", without any express or implied warranty to its accuracy or availability. Interruption of service

The owner reserves the right to add, remove functionality or features or suspend or terminate the provision of the service, either temporarily permanently. In the event of termination, the proprietor will act as possible in order to allow users to pick their own information held at the owner.

Resale of service

Users are not authorised to reproduce, duplicate, copy, sell, resell or exploit any portion of Oltrevino and its services without the express written permission by the owner, guaranteed directly or through a specific reseller program.

Indemnification

You agree to hold harmless the owner (as well as any company from the same subsidiaries or affiliates, representatives, directors, agents, licensees, partner and employees), harmless from any liability, including any legal fees incurred to defend themselves in court, which may arise for damages caused to other users or to third parties in relation to content uploaded online, the violation of the law or the terms of these terms of service.

Unauthorized use

The service is intended to be used as set forth in these terms. Users may not:

Reverse engineer, decompile, disassemble, modify or create derivative works based on Oltrevino or any portion of it;
Circumvent the computer systems used by Oltrevino or its licensors to protect content accessible through it;
Copy, store, edit, change, prepare derivative works or otherwise alter in any way any of the content provided by Oltrevino;
Use any robot, spider, site search/retrieval application, or any other automatic device, process or means to access, retrieve or index any portion of Oltrevino, Scripting your or its contents;
Renting ofTA, license or sublicense Oltrevino;
Defame, abuse, harass, enact threatening practices, threaten or otherwise violate the rights (such as rights of privacy and publicity) of others;
Distribute or publish content that is illegal, obscene, unlawful, defamatory or inappropriate;
Use Oltrevino in any other improper mode that infringes these terms.

Account deletion and closing of user accounts

Registered users can deactivate their account, request cancellation or stop using the service at any time, through the Oltrevino interface or by contacting the owner.

The proprietor, in the event of a breach of these terms, we reserve the right to suspend or terminate your account at any time without notice.

Privacy Policy

For information on the use of personal data, users should refer to the privacy policy of Oltrevino.

Copyright

All trademarks, figurative or application names, and any other signs, trade names, service marks, trade names, illustrations, pictures, logos that appear related to Oltrevino are and remain the exclusive property of the owner or its licensors and are protected by applicable laws on trademarks and related international treaties.

Age requirements

Users declare that they are of legal age in accordance with the law governing them. The user making the purchase through Oltrevino, who also represents and warrants that it will receive the shipment of products purchased is over 18 under the legislation applicable to the latter.

Limitations of liability

The holder, within the limits of applicable law, contractual and non-contractual liability for damage to users or third parties when these constitute an immediate and direct consequence, for willful misconduct or gross negligence,/s The user expressly exempts the holder from any liability, and to the extent permitted by applicable law, with respect to any damages or claims of any type and kind and/or third parties including any direct, indirect, punitive, incidental, special, damages resulting from lost profits, lost revenue, loss of data or replacement costs resulting from or in any way connected with this agreement.

Changes to these terms

The owner reserves the right to make modifiche to these terms at any time by giving notice to the user through its publication within Oltrevino.

The user who continue to use Oltrevino after publication of changes, accepts without reservation the new terms.

Assignment of contract

The owner reserves the right to transfer, assign, arrange for novation or subcontract all or any of your rights or obligations under these terms, provided that your rights herein are not affected.

You may not assign or transfer in any way whatsoever your rights or obligations under these Terms without the written permission of the owner.

Communications

All notices of Oltrevino should be sent using the contact information listed above.

Nullity

If any provision of these terms is held to be invalid or unenforceable, such provision shall be deleted and the remaining provisions will not be affected and shall remain effective from this.

Governing law and jurisdiction

These terms and any dispute regarding execution, interpretation and validity of this agreement will be governed by the law, the jurisdiction of the State and to the exclusive jurisdiction of the Court dEl place where the proprietor. An exception is the jurisdiction of the consumer, where the law so provides.

Updated 25/05/2023